Is North Salt Lake's Website Ready for the ADA Title II Deadline?
Did you know the deadline already changed?
The deadline you may have written down last year is no longer the right one. A DOJ Interim Final Rule issued April 20, 2026 extended the original ADA Title II dates by one year, so North Salt Lake now has until April 26, 2028. That extra year is exactly the window to find and fix problems before enforcement begins — the DOJ has given no signal that the date will move again.
North Salt Lake's latest accessibility scan
Overall compliance risk: High — 1 citizen service residents with disabilities may be unable to use
⚠ Critical Service Risk
These citizen services appear to have no accessible alternative pathway — the highest-exposure findings in this scan:
- Utility service sign-up or management — The only pathway we found for this service fails 2 serious accessibility checks — including: composite controls are missing required child elements for assistive tech. Residents using assistive technology may be unable to complete it.
Top issues, in plain English
- critical Composite controls are missing required child elements for assistive tech (WCAG 1.3.1 · 100 pages)
- critical Delayed refresh under 20 hours must not be used (WCAG 2.2.1 · 3 pages)
- critical Form fields have no label — users can't tell what to type in them (WCAG 4.1.2 · 1 page)
- serious List items sit outside a proper list, so screen readers misread them (WCAG 1.3.1 · 100 pages)
- serious Text is too low-contrast against its background to read comfortably (WCAG 1.4.3 · 20 pages)
Every page, every issue in plain English, weekly change monitoring, and deadline tracking. Annual plans from $1,200/yr — no sales call, no demo. Already a customer? Sign in.
What WCAG 2.1 Level AA means for city government websites
With 23,593 residents, North Salt Lake falls under the DOJ's small-entity tier (under 50,000 population), which comes with the later of the two federal deadlines — but the same technical standard.
The rule points to WCAG 2.1 Level AA — a widely used technical checklist. Stripped of jargon, it asks simple questions: can a blind resident using a screen reader pay a bill on your site? Can someone who can't use a mouse complete a form with just a keyboard? Is the text readable against its background?
Smaller entities sometimes assume they're exempt. They aren't — the later deadline is the only accommodation the rule makes for size. Services like utility bill payment, permit applications, and public meeting agendas all need to work for residents with disabilities.
North Salt Lake is a mid-size community, and its website is the front door for utility bill payment, permit applications, and public meeting agendas. Under ADA Title II, that front door has to work for every resident.
Don't find out about problems from a demand letter
A11yCheck monitors North Salt Lake's website continuously and sends a plain-English weekly digest — no technical background needed.